Supporting Your Remote Workforce: A Guide

Remote Workforce

Remote working has become more popular, whether with individuals looking for more flexible employment positions or with businesses who want to take advantage of a workforce around the country — or maybe even the world. While remote working has its own advantages, it’s also important to note that remote working only works well if the team feels supported.

What are the Benefits of Enabling Remote Working?

Remote working allows a lot more flexibility, both for employers and employees. In terms of employee satisfaction, those who choose to eliminate a commute, work from home, or work from a different location, will be more likely to be satisfied with a more flexible working routine.

For employers, remote working can help to reduce costs. If you can eliminate the need for a physical business premises altogether and stick to a remote team working from their own location, you can avoid expenses like rent and utilities. Not only that, but employers can also take advantage of the flexibility that remote working offers to benefit the business as a whole.

How Can You Better Support Your Remote Team?

Always Think About Accessibility

Supporting a remote team also means supporting accessibility requirements. Because remote working is very much based on the audio and visual dependency of online connections, messaging, videos, and other on-screen content, doing what you can to support visual or aural impairment within remote employees is important.

Including software such as audio description to training videos and other video media will ensure that visually impaired members of staff will be able to engage with all of the business’s resources. This can help them be as effective as possible and make them feel more comfortable at work.

Have Clear Lines of Communication

One thing that can alienate remote employees is difficulty with communication. If they feel isolated from contact with management, the main office, or anyone they need to speak to in order to do their job, this can easily lead to dissatisfaction or even affect their workload.

When managing a remote team, knowing how everyone can best communicate is key. This can be done in many different ways, depending on how you’d like to work. You may want a schedule for video calls to check in with your remote employees or a video meeting at the end of every week.

At the very least, remote employees should be given instructions regarding who to contact with queries, and those communication channels should always be monitored.

Provide Your Employees with What They Need

There are many standard items employees will get provided with as part of their job if they’re working on-site, such as a desk and computer for an office position monitor employee computer. If they’re told to work remotely, the same needs to be applied. If your employees don’t have access to their own computer or other technology, this should be provided for them in order to fulfill their job, and also maintained so that they can always work productively.

As remote working depends on a good connection, a reliable smartphone and computer are two things which should definitely be considered.

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